This was my second order from this company. The first order was very successful. The drops i ordered, on this occasion, did not arrive, even though the carrier says they did. I paid £17.98 including postage. The Healthy Dog Company have told me to contact ‘my’ carrier (I have no idea how to do this there is no number supplied) and to contact the police to say that the parcel did not arrive. Apparently proof of doing these two things would enable them to post more drops. In my opinion the police have a lot more important crimes to follow up on. I cannot prove anything. What am I going to say to them? Are they actually going to write a report to say I did not receive the drops? The Healthy Dog Company say that they cannot send me more drops for fear of the same thing happening again. For approximately a further £1.50 the drops could be sent to be signed for!
In this instance, being such a successful five star review company, as good customer relationship perhaps it would have been a kind gesture to replace them without getting the police involved and asking me to contact ‘my' carrier (as they put it) without even supplying a telephone number.
Dident work for my dog still restless and bites
J'utilise Joint Genie, c'est absolument génial, ça marche très vite. Merci à
J'ai trouvé que les gouttes fonctionnent très bien sur mon lévrier Hugo qui était très perturbé par les feux d'artifice. Elles sont d'un bon rapport qualité-prix puisque le flacon est de 100 ml.
Ce produit a aidé mon épagneul hyperactif à devenir un peu plus calme. Je ne voulais pas changer sa personnalité avec des médicaments quotidiens, ce produit s'adapte parfaitement à notre style de vie. Excellent produit, je l'achèterai à nouveau !
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